Refund policy
At Glowbeautyhealth, we want you to feel confident and happy with your purchase. If you’ve had a change of heart or feel the product isn’t quite right for you, we offer a straightforward return and exchange process.
🗓 Return & Exchange Window
Returns and exchanges are accepted within 15 days from the date of delivery under the following conditions:
✔ You’ve changed your mind and no longer want the product
✔ You received the item but would prefer to try a different one
📌 Return Criteria
✔ Products must be unopened, unused, and in original condition
✔ Return request must be made within 15 days of delivery
🔁 How to Return or Exchange
1️⃣ Initiate a Request
Email us at support@glowbeautyhealth.com with your order number and details of the item(s) you’d like to return or exchange.
2️⃣ Follow Return Instructions
Our team will provide the next steps and return instructions to guide you through the process.
3️⃣ Return Shipping
Once your request is confirmed, we’ll send you a return shipping label.
4️⃣ Inspection & Processing
After receiving and inspecting the returned item, we’ll either issue a refund to your original payment method or send out the replacement item, based on your choice.
💬 Need Help?
We’re here for you! Reach out to us anytime at support@glowbeautyhealth.com.